Consumer Protection
Financial Protection for Your Wildlife Photography Holiday
Photography holidays provided by a UK or EU operator require financial protection by law. Here's what that actually means, & why it applies to trips booked with NaturesLens.
What Counts as a Package Holiday
A trip is legally a package if it runs 24 hours or more, or includes overnight accommodation, & combines two or more of: transport, accommodation, car rental, or a tourist service such as guiding. Almost every NaturesLens holiday – even a two-day workshop with an overnight stay – meets that bar.
Once a trip qualifies, the operator must comply with the package tour regulations. There's no size exemption – it applies whether you're booking with a large tour operator or a small independent photographer.
The Package Travel & Linked Travel Arrangements Regulations 2018
In force since 1 July 2018, implementing the EU's 2015 Package Travel Directive into UK & EU law. In practice: if your operator goes out of business, or simply can't deliver the holiday you paid for, you're entitled to a full refund – or, if you're already abroad, to be brought home. That protection sits behind the booking, not on top of it.
How This Applies to NaturesLens
Read the financial protection terms supplied with your booking documents and contact NaturesLens if you need clarification before paying. See our booking guide for the booking process.